Improving Family Planning Services (IFPS) is a five-year project implemented by Population Services Zimbabwe (PSZ), a Zimbabwean non-governmental organization (NGO) affiliate member of Marie Stopes International (MSI). IFPS has two main objectives: 1) Increase the awareness of voluntary FP methods, particularly LAPMs by 20% from 17% among underserved women and men aged 15-49 years in all provinces by 2017; and 2) Provide comprehensive voluntary FP serves to 589,506 poor and underserved women and men aged 15-49 through mobile clinical outreach and a social franchising network in all provinces by 2017.
TMG conducted an evaluation of IFPS to present the findings, conclusions and recommendations. Lessons from the evaluation helped inform efforts to fine tune and improve on the current activity that will end in September, 2017 and design new activities for improved effectiveness and efficiency towards reaching USAID/Zimbabwe’s FP objectives. TMG employed a variety of quantitative and qualitative primary data collection methods as well as a de-tailed review of available secondary data to generate the evidence required to answer the evaluation questions adequately. The evaluation team interviewed relevant individuals from the list of key stakeholders, who were identified in discussions with the PSZ team and USAID/Zimbabwe. The team also conducted 12 Focus Group Discussions with clients and non-users, visited BlueStar social franchise facilities, observed mobile outreach sessions, interviewed with healthcare providers, and reviewed client records and statistics.